Shipping Policy

At https://balporokoreaplus.com/ we are committed to providing excellent service which includes the safety of your package delivery. We provide you with multiple options for shipping your order. which provides a tracking number to ensure you can monitor your shipment when it arrives at your doorstep.

International standard shipping

We offer the most affordable utilization rates for international postal shipping. It may take up to 1-5 business days to process your order after it is received. Delivery may take anywhere from 7-14 business days depending on your neighborhood. (Does not ship on Sundays or holidays) and does not have a specific delivery time guarantee. Due to different customs procedures between different countries. https://balporokoreaplus.com/ is not responsible for any parcels. delivered by this method But the maximum delivery time is 14 days.

when it leaves our warehouse If you encounter any tracking issues Please contact the courier. If you do not receive your parcel You can file a complaint report directly with them. In some cases, we may choose to use a delivery method that requires a signature upon receipt. Based on the total value of your order. If you want to make sure we deliver your international parcel with tracking confirmation to your doorstep. You can send a request directly to Customer Service at  Contact@balporokoreaplus.com

How can I track my order?

when your product has been shipped You will receive an email with a tracking number to verify your shipment.

Lost or stolen parcels

https://balporokoreaplus.com/ is not responsible for lost or stolen parcels that have been confirmed delivered to the address entered for ordering. upon inquiry https://balporokoreaplus.com/ will confirm delivery to the specified address, delivery date, tracking information. and courier information for customers to check
We know how important your order is! We offer customers the option to track your package through a shipping unit. but you still haven’t received Please check around your neighborhood in case another home was accidentally acquired. talk to family roommates, etc., in case they receive it on your behalf. The parcel may be left with the property manager or the apartment office.
We will do our best to help you. But we are not responsible for lost or stolen parcels after delivery. If you still can’t find your package You must contact the shipping carrier to discuss the issue and file a claim with them.
You have the option to purchase insurance when paying for your package. This covers loss, damage or delay in the delivery of small parcels up to full selling price.

Incorrect delivery information

If the parcel is returned to https://balporokoreaplus.com/ because the shipping address is incorrect or incomplete. Customers will be responsible for the return shipping and re-shipping costs. https://balporokoreaplus.com/ is not responsible for incorrectly delivered or lost packages due to incorrect or incomplete shipping information provided by the customer.